Stump Job Concerns

If something about your stump job didn't go the way you expected, we want to hear about it.

Tell us what happened

Call +1 365.906.1123 or write to us through the contact form. Say who you are, which town the job was in, roughly when it was done and what's wrong. A photo is useful for anything visible, like ruts in the lawn or a stump that wasn't taken low enough.

What happens next

Expect a reply within two working days so we can talk it over. If something was missed or wasn't done as agreed, the usual fix is a return visit to put it right.

If it isn't resolved

The work is done by an independent business (see How Leads Are Referred), so your agreement is with them. If you can't settle a concern directly, Consumer Protection Ontario offers information about consumer rights and complaints.