Your Privacy Here

What gets collected

Forms send us exactly the fields you complete: name, phone, email, job type, town and the note about your stumps. Phone calls pass through a tracking service that logs the caller's number plus the date, time and duration, and it may record the conversation.

The site also uses basic analytics that count page visits and note things like the type of device and the page you came from. These don't identify you by name.

Why

To reply to your request, prepare a price, book the work and see which pages bring in enquiries. Nothing else.

Who handles it

Form messages are delivered through Formspree. Calls are routed through WhatConverts. Both act as service providers and process the information on our behalf. The independent business that does the stump work receives your details so it can contact you (see How Leads Are Referred).

What we don't do

We don't sell your information, rent it out or use it for unrelated marketing.

How long it's kept

Only as long as it's useful for your job and normal business records, then it's deleted.

Your choices

You can ask what information we hold about you, ask for it to be corrected or ask for it to be deleted, using the contact form. Canadian privacy law, including PIPEDA, applies.